Return & Refund Policy
How returns, refunds, and exchanges are handled for orders placed with Boutbsub Solutions.
Return & Refund Policy
Last Updated: January 1, 2025
Thank you for shopping at Boutbsub Solutions. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
Return Method
All returns must be initiated and sent back by mail to our return address. We do not accept in-person returns.
Item Condition
To be eligible for a return, your item must be in new, unused condition:
- Unused and in the same condition that you received it.
- In the original packaging with all tags intact.
- Accompanied by the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). Please allow up to 10 business days for your refund to be processed and appear on your statement.
3. Shipping Costs & Fees
Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Restocking Fee: We do not charge a restocking fee for items returned in new condition.
4. Exempt Items
The following items are non-refundable:
- Gift cards
- Downloadable software products
- Some health and personal care items (if opened)
5. Contact Us
If you have any questions on how to return your item to us, contact us:
Boutbsub Solutions
Email: info@boutbsubsolutionsllc.com
Phone: +1 (561) 376-2923
Address: 12255 Orange Blvd, West Palm Beach, FL 33412, United States